hard to communicate

yesterday went to open account in Maybank, filled up the form and wanted to photostat IC.
walked out, din saw any photocopy shop. nvm. wanted to withdraw money from AmBank, thus, i drive to Convent Kajang there. Withdrawed money, and tried to find photocopy shop. saw one small shop with banner written "Photostat". thus, i walked in and approached by a malay lady.

Me : saya nak photostat IC, dua keping. depan belakang IC.
Lady : ok.
Me : *waited for about 3 mins*
Lady : nah...*handed the 2 A4 paper*
Me : *half of the photocopy IC was missing on the A4 paper* huh? tak boleh la... nama depan saya hilang. Nombor IC hilang.
Lady : ha.. tak boleh ar...macam mana?
Me : (f*** you. whr got people photocopy IC not complete wan? how am i going to gv the bank? use brain la!) you photostat sekali lagi la. macam ini i tak boleh terima la, bank pun tak terima la,.
Lady : okay.. *walked to the photostat machine*
Me : *follow behind*

I saw her put my IC in the middle and the A4 paper come out, still the same problem, front number and name missing. Thus, i asked her to put left abit. Good. this time, my IC was fully printed, but the quality is bad. my name and number were abit blur (its like the ink is not clean, it smeared). she had tried like for 3 to 4 times, sumore she used the wrong paper. at first she tot recycle the paper, but new paper was used to print. I can't take it anymore as she is WASTING my time, thus i said "okay, tak pe la, i nak yang ni *pointing at the blur wan* berapa?"
Lady said "sepuluh sen".

after i paid her, i tried to find other nearby photocopy shop. found one. Chinese. not more than 1 min, i got my IC photocopied.

I'm not being racist here, so please don't get me wrong. Its jz tat, when you open a shop to do bussiness, please be aware of what u need to serve the customer. You have a photocopy machine, and ur banner is written"Photocopy is available here", but you cant even photostat IC. you dunno how to photostat. whats the point you put the banner and to buy the photocopy machine????????????

you are wasting my time, your time, your A4 paper, your electric!

that's all.

Bye.